The services offered by the website www.resonance.golf are provided by the company Cofigolf, SARL, with a registered capital of Euros 4 066 668, located 4, rue Lamennais, 75008 Paris – France, registered with the Paris Chamber of Commerce under number 722 034 063.
Hosting Company
TAS France
SAS
Share capital: €500,000
Grasse Trade and Companies Register: 382 525 541
1300 route des Crêtes, 06560 Valbonne
Telephone: +33 (0)4 92 94 56 78
All rights reserved ©2020 Resonance Golf Collection
1. Definitions
Client(s): Refers to people wishing to register and buy products via the website www.resonance.golf. Any customer acknowledges having read these Terms and conditions, accepting the terms before placing his order, and having the capacity to contract with resonance.golf, being of age, and not being under guardianship.
“Golf clubs” : refers to the golf clubs whose services and products are available on the website. For golf clubs that have a connection URL outside of the resonance.golf environment, the specific General Terms and Conditions of Sale that have been validated for each golf course will apply.
Services: Refers to the purchase of products or services related to the practice of golf which are available to you from the website www.resonance.golf and allowing you continuous access to the reservation of tee times and the purchase of Green Fees in line for golf courses under management of resonance.
Website: Refers to the website www.resonance.golf created and operated by the company Cofigolf S.A.R.L.
2. Purpose of the Terms and Conditions
These Terms and Conditions, which are attached to the special conditions for booking the Services described on the Website with which they form an unseparable whole, are intended to define the obligations of Cofigolf and the Client as well as the conditions of supply by Cofigolf of Services to Clients.
3. Services
Cofigolf strives to illustrate with precision and realism the Services offered to Clients through the Website. However, it is specified that photos and illustrations associated with the descriptions of the Services remain illustrative and are not opposable to Cofigolf.
Access to the Services on the Golf courses may exceptionally be closed, canceled or amended due in particular to climatic events or cases of force majeure. These cancellations do not engage the responsibility of Cofigolf or lead to any compensation.
4. Acceptance of the General Conditions
Each Client acknowledges having read these General Terms and Conditions prior to any Service order and accepting them. When he validates his reservation, it implies his unconditional acceptance of these.
The General Terms and Conditions apply to the exclusion of any other document, clause or indication to the contrary, subject, however, to the provisions of the internal regulations and the Golfs’ own general conditions to which these do not derogate.
The applicable General Conditions are those in force on the Website on the date of your order. You can saved or print them.. You can also obtain a copy on simple written request addressed to the head office of the company Cofigolf.
Taking into account in particular the possible extensions and improvements of the Service, Cofigolf reserves the right to adapt, revise or modify at any time the scope of the services offered under the terms hereof. The general Terms and Conditions may in this context be modified or revised at any time. These modifications will be applicable to the Services subscribed after this modification.
5. Booking a green fee
Reservations and purchases by the Client are made through the reservation and purchase system accessible online on the Website. The order is preceded by acceptance of these general conditions.
The Client certifies the accuracy of the information transmitted when ordering and necessary for processing them. The Client must verify the veracity, completeness, and conformity of the information he provides to www.resonance.golf for the needs of his order. Www.resonance.golf cannot be held responsible, both vis-à-vis the Golfs and the Client, for the potentially damaging consequences for the Client of a false declaration, impossibility for the Client to justify his status with the Golfs or entry errors. In this context, all costs incurred will be and will remain the responsibility of the Customer.
This information is necessary for Cofigolf to process your request. They are recorded in our customer file and may give rise to the exercise of the right of access and rectification under the conditions defined herein on simple request as indicated in paragraph 11 °.
The acceptance of the order by www.resonance.golf will result in sending, to the email address indicated by the Client, a confirmation order, or failing that, when paying online by credit card. Your bank card is immediately debited.
In the event that Cofigolf is forced by an external event to make a modification or to cancel the order after it has been confirmed, Cofigolf will inform the Client by email sent to the e-mail address indicated by the latter when ordering. The amounts paid will then be fully refunded to the Customer by re-crediting the card initially used for the payment of the order.
Any Service not consumed, interrupted, or shortened by the Client cannot give rise to any right to reimbursement from Cofigolf.
5.1. Booking cancellation
Any purchase of an online service is non-changeable and non-exchangeable.
If a service needs to be cancelled, the Client must follow the instructions given in its confirmation email. Cancellations cannot be made by contacting the golf club directly via phone or email. The Client may cancel the booking up to the minute before his tee time, after which the full amount of the booking will be charged. The cancellation is only effective upon receipt of an email confirmation from www.resonance.golf. Once the cancellation is confirmed, the amount paid by the Client will be refunded.
5.2. No Show of the Client
In the event of a no show (reservation not cancelled within the time limits set out in article 5.1 above), the sums paid in respect of the order shall remain definitively acquired by Cofigolf.
5.3. Late arrival of the Client
The Client must present himself at least 30 minutes before his reserved departure time.
In case of a late arrival, the Client is invited and must notify the Golf as quickly as possible, the Golf will make its best efforts, without any obligation of result, to offer the Customer a new departure time. Cofigolf shall not, under any circumstances, be held responsible for the impossibility for the Golf to make such a proposal.
6. Golf access conditions
The Client must, at all times, comply with the internal regulations in force in the Golf where he is staying (including license, clothing, presentation time before departure).
Cofigolf shall not under any circumstances be held responsible for the playing conditions on Golf sites (grounds under repair, bad weather, winter greens, etc.).
In the case that these events give rise to a total or partial refund in application of the internal regulations in force in the Golf, the Client may request www.resonance.golf (at the following email address: conciergerie@resonance.golf) the total or partial refund of his order, subject to written confirmation from the Golf of the reimbursement terms in force with regard to its internal regulations.
7. Price and validity of offers
The prices are indicated in Euros, VAT included at the rate in force on the day the order is placed. They include the performance of the Services described in the order to the exclusion of additional chargeable services that could be offered by the Golfs (meals, drinks, practice, etc.) and transport costs.
Our prices are valid if they remain online on the Website and may vary in real time, Cofigolf reserving the right to modify its prices at any time and without notice.
The order confirmation email will indicate the price including VAT.
7. Payment method
Client can pay for their order by credit or debit card (Visa, Eurocard or Mastercard) online on the Website via the MangoPay , Click & Pay, or any other secure payment platform.
Cofigolf reserves the right to refuse to honor an order from a Client who has not settled a previous order in full or in part, or with whom a payment dispute is being resolved.
9. Force majeure
Force majeure means any event outside the parties that is both unpredictable and insurmountable in nature which prevents either the Customer, or www.resonance.golf, or the Golf from fulfilling all or part of the obligations subscribed to. This is particularly so in the event of a strike, insurrection, riot, prohibitions issued by government or public authorities, bad weather and damage to the route by a third party. It is expressly agreed that force majeure suspends, for the parties, the performance of their reciprocal obligations and that each party bears the cost of the resulting costs.
10. Right to retract
The right of withdrawal is not applicable on the Service, by virtue of article L 121-20-4 of the consumer code which provides: “the provisions of articles L. 121-20 and L. 121-20- 1 are not applicable to contracts having for object the provision of leisure services which must be provided on a date or according to a determined periodicity”.
11. Right of access and rectification of data
In accordance with the law n ° 78-17 of January 6, 1978, relating to data processing, files and freedoms you can at any time access the personal information concerning you and held by the company Cofigolf, request their modification or their deletion. To do this, simply send us a request online to the email address conciergerie@resonance.golf or by mail indicating your name, first name, address, and your customer reference to the following address: Cofigolf, 4 rue Lamennais – 75008 Paris – France. For security needs, you may be asked for a copy of your identity document.
The information transmitted during your order is necessary for Cofigolf to the proper processing of your request. This information is only intended for www.resonance.golf and the Golf courses concerned by your order. By accepting these general conditions, you agree that we communicate this information as part of a reservation request.
They are recorded in our customer file and may give rise to the exercise of the right of access, of rectification under the conditions defined above. You are likely to receive commercial offers from our company for products and services similar to those you have ordered.
Cofigolf informs the Client that this information will be used by its internal departments and / or those of its subsidiaries to strengthen and personalize communication, in particular by sending newsletters and special offers (tips, news about golf courses, games, etc … ).
In addition, Cofigolf reminds that if the Client changes his mind and no longer wishes to receive these emails, he can unsubscribe at any time directly on the last emailing received.
12. Responsibility
12.1 Cofigolf assumes an obligation to use its best endeavours regarding the Services offered. To this end, Cofigolf makes every effort to ensure that its Website is always available. However, for reasons of maintenance, security or incident on the telecommunication networks, access may be suspended or interrupted.
Cofigolf cannot guarantee the security of the telecommunication networks and cannot be held responsible for the transport of information or for the consequences resulting from a lack of security or reliability of the connection terminal used by the Client. Cofigolf cannot be held responsible for any consequences resulting from a transmission or manipulation error by the Client.
12.2 The Services offered on the Website comply with current French legislation and standards applicable in France. The photographs, texts, graphics, information, and characteristics reproduced and illustrating the Services are not contractual.
12.3 Cofigolf cannot be held responsible for any indirect damage and in particular any commercial, moral or financial loss, including any loss of profit caused by, originating from or based on the use of Cofigolf’s services, arising from access to or use of the Services by the Client, from non-compliance with the General Terms and Conditions and conditions of use of the Website or its contents, or from any infringement of third party rights.
Cofigolf’s liability, whatever the cause or form of action, cannot exceed the total amount paid by the Client for the service.
13. Conditions of access to the website www.resonance.golf
All the elements of the Site (in particular the domain names, its general structure, the tree structure of the Site, the texts, the trademarks, the domain names, the texts, the graphics, the iconography, the logos, the sounds, the photos, the animations, the databases, as well as the Site as such) are the property of Cofigolf or are subject to a legal authorization of use.
The protection of the Site is therefore subject to national and international legislation relating to intellectual property rights, including those relating to trademarks and copyright. Therefore, any reproduction or representation or redistribution or use or distribution or copy or distortion or transmission or adaptation or decompilation or translation, in whole or in part, on any electronic or non-electronic medium, present or future, is forbidden without the express prior written consent of Cofigolf.
Similarly, no right or license may be granted on any of the elements of the Website without the prior written authorization of Cofigolf or of the third party, holder of the rights on these elements.
The violation of Cofigolf’s rights is likely to constitute an act of counterfeiting, a civil fault, an infringement of image rights and personal rights, engaging the civil and criminal responsibilities of any offender. This is particularly true of images or photographs of people or places appearing on the Website, which are the property of Cofigolf and/or used by Cofigolf with the agreement of the rights holders.
Similarly, information databases are protected by law, so that any extraction or attempted extraction quantitatively or qualitatively substantial, whether total or partial, is likely to engage the civil and criminal liability of any offender.
14. Mediation
If you have contacted Resonance Golf Collection’s Customer Service and have not received a satisfactory response or any response within 60 days, you can refer the matter to the Tourism and Travel Ombudsman. Their contact details and referral procedures are available on their website at www.mtv.travel.
15. General Provisions
If one or more provisions of the General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a court, the other provisions of the General Terms and Conditions will retain all their force and scope.
The records kept in Cofigolf’s computer system constitute proof of the operations carried out by the client and have the value of proof of the orders placed and the information given.
16. Applicable law and disputes
The present General Terms and Conditions are subject to French law. Any dispute arising from these Terms and Conditions shall be under the exclusive jurisdiction of the French courts.
TERMS AND CONDITIONS
Cofigolf – S.A.R.L with a capital of €4 066 668 – R.C.S. Paris 722 034 063 – Intracommunity VAT FR 517 220 340 63
Head office : 4, rue Lamennais 75008 PARIS, FRANCE
www.resonance.golf